With news this week that food banks are reporting “record demand amid universal credit chaos”, we thought we’d better finally publish our behind-the-scenes look at Southampton food banks, filmed in 2016. Read more and scroll down to watch.

Catherine Wright spoke to Dave Osborne, Southampton City Mission's Basics Bank Manager, about emergency food and clothing banks across the city, and asked him about the scale of the warehouse operation in Millbrook that keeps the city’s food banks, like the one at Bitterne Park Triangle each Wednesday, ticking over.

You can donate much needed food and clothing at the Old Chemist at Bitterne Park Triangle, which becomes a food bank on Wednesdays 10am-3pm (check holiday periods). These are distributed across the network of Basics Banks as required.

Tinned food, dry foods like pasta, jars of sauces etc especially welcomed.

Note that emergency food is only issued if you have vouchers from a referral agency.

Thanks to all at City Mission for letting us film, and apologies it took so long to publish! Thanks also to Catherine Wright, and to Milly Phillips for editing.

• City’s Clothes Bank moves to Bitterne Park